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We aim to reply to all inquiries within two business days. During periods of high volume, such as after a major industry event or the release of a quarterly report, response times may extend slightly. If your matter is urgent, please indicate that in your message and we will prioritize accordingly.

Yes. You can call us directly at +1 (416) 849-3200 during business hours (Monday to Friday, 9:00 AM to 5:30 PM Eastern Time). Alternatively, submit the contact form and mention that you prefer a phone conversation, and we will schedule a time that works for both parties.

Your personal data is collected solely to respond to your inquiry and is retained for up to two years from the date of submission. We do not sell, share, or distribute your contact information to third parties for marketing purposes. Full details on data handling, storage, and your rights are available in our Privacy Policy.

Absolutely. As a Canadian company, we serve both English and French-speaking clients. Feel free to write your message in French and a bilingual team member will respond in your preferred language. You can also visit our French-language section for content and resources in French.